Broken Torsion Spring Replacement in Duncraig
One of the twin torsion springs had snapped on this Duncraig door, leaving it too heavy to lift. We replaced both as a set and rebalanced.
Service
Spring Replacement
Suburb
Duncraig
Door Type
Sectional
Job Type
Repair
Result
Both springs replaced as a set — door lifting evenly again.
Job Summary
Problem
A snapped torsion spring left the door jammed shut.
Diagnosis
One spring failed; the second was near the end of its life.
Solution
Replaced both springs as a matched set and rebalanced.
Result
Both springs replaced as a set — door lifting evenly again.
Customer Problem
The Duncraig homeowner woke to a garage door that wouldn't open and a loud bang they'd heard overnight — the tell-tale sign of a broken spring.
- Door would not lift, even manually
- A clear gap in one of the torsion springs
- Opener straining and clicking
Inspection & Diagnosis
One spring had snapped and the second, of the same age, was close behind — replacing only one would have left the door unbalanced.
- One torsion spring fully separated
- Matching spring at the same cycle count
- Opener protected from further strain
Solution
We replaced both torsion springs as a matched set, set the correct tension and rebalanced the door for even, reliable lifting.
- Both torsion springs replaced together
- Correct tension set for even lift
- Opener force re-checked after balancing
Before & After
Before
Parts & Work Completed
- Torsion springs (matched pair)
- Winding bars
- Re-balance
Frequently Asked Questions
On a two-spring door, yes. Both springs have done the same number of cycles, so replacing the pair avoids a second call-out and keeps the door balanced.
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